Free Customer Survey Templates

Open gov: So far, so good, but further still to go

David McClure’s job is to help federal agencies keep pace with the latest technologies, including social media, collaboration platforms and mobile applications, so they can use those technologies to better communicate with the public.

McClure was appointed associate administrator of the General Services Administration’s Office of Citizen Services and Communications — later re-established as the Office of Citizen Services and Innovative Technologies — in August 2009. Since then, he has been carrying out initiatives in Web 2.0 technologies, cloud computing and open government. His key projects include Challenge.gov for collective problem solving and the Federal Risk and Authorization Management Program for assessing and authorizing cloud computing services and products.

Before joining GSA, McClure was managing vice president of Gartner's government research team. He also spent 18 years as an auditor at the Government Accountability Office. He met recently with staff writer : It’s been an exciting two years. I thought there was a unique opportunity to do some exciting work at GSA, and it has really paid off.

When I came here, one of the first things I did was redesign USA.gov. It had an old look and feel and really needed a fresh face. We made USA.gov graphically oriented, with rotating panes and a huge search capability. We also have put more than 50 mobile applications on that site.

My office is the tip of the spear for open government. We try to coordinate and use technology and leverage it across the agencies. We can free up time and come up with a single way to do it that is efficient, lowers costs and improves uniformity in the use of IT.

In less than 120 days, we put up two tools to help accomplish mission-specific outcomes. One was IdeaScale, which was a platform to run the public dialogues about the agency open-government plans. It was policy compliant and was being used by 23 departments and agencies at relatively no cost.

The other tool was Challenge.gov, which is a website where agencies can create contests to solve a problem or build an application. It was done at no cost to the government. There are about 90 challenges on the site right now. Both tools show how government can leverage small, agile technology.

6 Great Survey Tools and Poll Apps for Startups | OpenView Blog

Let’s say you don’t have the time or the money for a full fledged market research project, but you would like to cheaply collect some feedback from your customers or gather information from your prospects. Online surveys are by far the fastest way of collecting data from your customers and prospects. 

Below are a list of useful online surveys and polling apps that can help and start up companies gain more in-depth information about their customers, prospects, empoyees, and so on.  : It is very popular in the field of online democracy. Has an easy-to-use survey editor, powerful reporting and filtering capabilities and lets you customize the look of your survey. You can send out the survey link in an email, use it in a banner on your website, or use the iOS app to collect responses from people on iPhones and iPads.• Free accounts: Available• Customization options: Yes• Ready-made templates: Not available : This survey software lets you build your survey quickly with free access to over a hundred professionally designed survey templates. After collecting data, you can create customized charts and share them by posting them on your blog or website, or just export the data to Excel, PowerPoint or a PDF. The Pro and Premium versions let you brand and customize the survey with your logo and customize your end pages. The Premium account comes with support and training help.• Free accounts: Available• Customization options: Yes• Ready-made templates: Available : It is very popular among users ranging from students, marketing professionals, HR and so on. You can use it for everything from customer satisfaction and employee performance reviews, to course evaluations and research of all types. They have good customer support and a satisfaction rating of over 99%! • Free accounts: Available• Customization options: Yes• Ready-made templates: Available

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